Performance Support and Dialogue

Description:Performance Support and Dialogue provides the foundation for supporting employee performance as part of a cooperative, forward thinking and non confrontational system that invests in each employee’s future. This system encompasses the components necessary for effective performance management—situation analysis, development plans and effective communication. In addition, it will introduce a series of valuable tools and resources utilized to develop staff, engage in necessary productive conversations.

This course, designed for managers, will introduce participants to the components and benefits of Performance Support and Dialogue.

Upon successful completion of this workshop, managers will have the ability to:

• Discuss the theory behind supporting employee performance
• Utilize tools to manage performance and reinforce future growth by developing and supporting manager/employee dialogue
• Evaluate and assess individual developmental needs
• Articulate where and how to resource developmental options
• Outline and demonstrate appropriate ways to give feedback and conduct development discussions
• Develop a ‘go forward’ plan for implementing the development process in their environment.

Prerequisites:

Click here to view the course material