The home care roles and/or beneficiaries of the new home care scheduling system are:

• Case Coordinators (system users)
• Nursing Supervisors, Case or Clinical Supervisors (system users)
• Resource Coordinators (system users)
• Resource Supervisor (system users)
• Scheduling Clerks (system users)
• Home Care Managers/Directors (system users)
• Home Care Attendants, Home Support Workers and Direct Service Nurses (provide and receive information)
• Home Care Trainers (receive reports)
• Payroll Clerks (system users)
• Payroll Managers/Supervisors (system users)
• Regional Health Authorities Finance team (receive reports)
• Home Care Administrative and Clerical staff (role to be determined)
• Manitoba Health and Healthy Living
• Information Services Branch (provide and receive reports)
• Regional Support Services (receive reports based on Procura information)
• Health Information Management (receive reports)
• Health Care Trust Benefits (indirect impact due to QHR implementation)
• Unions representing home care staff (indirect impact due to QHR implementation)
• Manitoba eHealth Technical Staff (system support)
• Regional Health Authorities Information Systems Support Teams (impacted by the system)

Benefits

• More effective management of staff schedule changes
• Increased efficiency in reporting, managing and gathering pay through standardization
  of payroll processing
• Better resource usage reporting
• Better utilization of home care resources
• Consistent reporting across all RHAs
• Improved compliance with Union requirements pertaining to resource scheduling
• Increased responsiveness to client inquiries (enabled through access to electronic
  information)
• “Fingertip response” via electronic schedules (for employee changes)
• Less missed visits
• Improved workflow
• Streamlined processes
• Provincial benefits through electronic data for:
  • Reporting / decision making
  • Wait times / response times (data related)
• Provincial system enables benefits of upgrades and best practices from other
  jurisdictions input to project development and enhancements
• Ability to influence system changes through a larger body of users (Province of MB)